Terms of Service
1. Acceptance of the agreement
By accessing the platform, browsing products, submitting an order and completing payment, you confirm that you have read, understood and agreed to these Terms of Service, the Shipping Policy, the Refund & Return Policy and the Privacy Policy. Platform rules and mandatory local consumer laws take precedence over these terms. If you do not accept all terms, please do not place an order. This platform primarily sells to consumers in North America, Brazil, Japan and South Korea, and may expand to more countries later. This service is provided by JUNWEI INTELLIGENT COMPUTING PTE. LTD..
2. Product description
All ceramics and liuli glass crafts in this store are handmade; each piece has slight variations in glaze color, texture, bubbles and dimensions, which are natural characteristics of handcrafting and not quality defects. Product photos are for reference only; due to screen color differences and lighting, the actual color may differ slightly from the photos; we describe items as faithfully as possible. Custom items (engraving, hand-painting, exclusive shapes) follow the plan confirmed by both parties; once production starts, they cannot be changed at will.
3. Pricing and payment
- Listed prices are for the item itself and exclude international shipping, destination duties, VAT, customs clearance fees and local charges; shipping fees are shown separately at checkout.
- We reserve the right to correct pricing errors; for obvious pricing mistakes, orders may be cancelled by mutual agreement.
- Successful payment constitutes order confirmation.
- All currency settlement follows the currency displayed at the cashier; exchange-rate fluctuation risk is borne by the buyer.
4. Order fulfillment
Order processing, dispatch times, logistics tracking and customs-related rights and responsibilities follow the Shipping Policy. We may cancel orders due to stock exhaustion, raw material shortage or failed quality inspection, with a full refund via the original payment method and no additional compensation.
5. Intellectual property
The website, product photos, videos, copy, product designs, LOGO and brand marks are the intellectual property of JUNWEI INTELLIGENT COMPUTING PTE. LTD.. Downloading, reproducing, reselling, imitating or commercial use without written permission is prohibited; stealing images to list on other platforms is prohibited. Buyers may not use purchased crafts for trademark, patent or mass-imitation infringement.
6. User responsibilities
The buyer guarantees: truthful, accurate and complete recipient information; understanding their country's import regulations, prohibited items and duty rules; not purchasing items for unlawful purposes. If packages are returned, destroyed or fined due to wrong addresses, incomplete information, local import bans or failure to clear customs in time, all losses are borne by the buyer.
7. Returns and damage claims
Return, refund and damage claim rules uniformly follow the Refund & Return Policy. Ceramics and liuli glass are fragile; reverse cross-border logistics carries extremely high risk, so damage claims prioritize the no-return option — see the refund policy for details.
8. Disclaimer
- Handmade crafts are for display and appreciation; improper dropping, knocks, high temperature or strong acid/alkali cleaning will cause damage — man-made damage is not covered.
- We are not liable for liquidated damages for delays or seizures caused by logistics delays, customs inspections, natural disasters, strikes, epidemics or other force majeure.
- Indirect losses arising from product use (decoration loss, lost work time, etc.) are not compensated.
- We do not guarantee uninterrupted, fault-free access to the website/platform pages.
9. Privacy
Buyer information collection, storage and use follow the Privacy Policy, used only for order fulfillment, logistics notifications and after-sales communication, and will not be sold to third parties arbitrarily.
10. Disputes and applicable law
Platform rules at the place of order and mandatory consumer laws of the buyer's country/region take priority; friendly negotiation comes first; if negotiation fails, disputes are submitted to the jurisdiction of our registered entity.
11. Modifications to terms
We may update these Terms of Service at any time; updates will be published on the platform, and continued use of the platform constitutes acceptance of the new version.
JUNWEI INTELLIGENT COMPUTING PTE. LTD.
UEN: 202629246Z
Address: 3 GAMBAS CRESCENT, #04-01, NORDCOM ONE, SINGAPORE 757088
Effective date: August 19, 2026
Customer service email: postmaster@warwy.com